Work Experience
- Technical Writer - 15 January 2024 - 08 July 2024
- ZONTAL, GmbH
- Created customer-facing and API documentation for the ZONTAL platform using both Confluence and KnowledgeOwl.
- Maintained and improved house style and branding guidelines for both online articles and PDFs using HTML and CSS.
- Gained valuable experience in creating qualification documentation in a validated environment.
- Trainee Web Development — 24 July - 16 October 2023
- Neue Fische - School and Pool for Digital Talent: Remote
- 540 hours of programming practice with a four-week, team-based development project as journeyman's piece.
- Translator/Editor — 2011-2023
- Freelance
- Provided translation, proofreading, copy-editing, and writing services to a diverse set of clients.
- Senior Technical Writer — 2022
- thingsTHINKING: Karlsruhe, Germany
- Created technical documentation and wrote release notes in English for semantha using the Component Content Management System Paligo.
- Made linguistic and content revisions to existing content, including marketing documents.
- Proposed and implemented improvements to the usability of the documentation and the semantha user interface.
- Head of the Library and EducationUSA Studies Adviser — 2015-2022
- Carl-Schurz-Haus/Deutsch-Amerikanisches Institue Freiburg eV: Freiburg, Germany
- Oversaw library budgeting, purchasing, cataloging, marketing, and led a team of employees and volunteers.
- Advised one-on-one and in large groups for EducationUSA. Performed outreach, wrote and designed marketing materials, and led a small team of student employees.
- Head Projectionist and Assistant Bar Manager — 2014-2015
- Kino Atelier/Café Haag: Arsenal Kinobetriebe, Tübingen, Germany
- Managed a small, independent cinema. Programmed the digital projector and ticketing software on a weekly basis. Chose and hung marketing materials. Ordered bar and restaurant supplies. Worked with vendors. Ran the projector. Sold tickets. Served food and drinks.
- Image Editor/Fact-Checker — 2004-2006
- Publications International, Ltd.: Morton Grove, Illinois, USA
- Acquired and processed images for the ConsumerGuide.com website.
- Checked ConsumerGuide.com reviews for factuality and accuracy.
- Office Manager/Editorial Assistant — 2003-2004
- Academy Chicago Publishers: Chicago, Illinois, USA
- Processed orders, calculated author royalties, and kept a running inventory of stock.